Last Updated: 20-09-2025
At Star Enterprises, we are committed to delivering your orders safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver products purchased from our website.
1. Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods & Timelines
We offer the following shipping options:
- Standard Delivery: 5–7 business days
- Express Delivery: 2–4 business days (available in select locations)
- Local Delivery (if applicable): Same-day or next-day delivery within [Insert Local Area]
Delivery timelines may vary depending on location, product availability, and courier service.
3. Shipping Charges
- Shipping charges are calculated based on order weight, size, and destination.
- The exact shipping fee will be displayed at checkout before order confirmation.
- Free shipping may be available on selected products or orders above [Insert Amount].
4. Tracking Orders
- Once your order has been shipped, you will receive a tracking number via email/SMS.
- You can use this number to track your order on the courier partner’s website.
5. Delivery Issues
- Incorrect Address: Please ensure your shipping address is correct. Star Enterprises is not responsible for failed deliveries due to incorrect or incomplete addresses.
- Delayed Deliveries: While we strive to deliver on time, delays may occur due to weather, logistics, or unforeseen circumstances.
- Lost or Damaged Packages: If your order is lost or arrives damaged, please contact us within 48 hours of delivery for assistance.
6. International Shipping (if applicable)
- We currently [do/do not] ship internationally.
- International orders may be subject to customs duties, taxes, or import fees, which are the buyer’s responsibility.
7. Contact Us
For questions about shipping and delivery, please contact:
Star Enterprises